Personal Information Protection and Electronic Documents Act (PIPEDA)
Empirical.com is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to enable individuals and organizations to establish trusting relationships based on respect for personal identity and information by promoting the use of fair information practices. This privacy statement covers the site Empirical.com. Because this Web site wants to demonstrate its commitment to our users' privacy, it has agreed to disclose its information. If users have questions or concerns regarding this statement, they should first contact the Privacy Officer. If they do not receive acknowledgment of their inquiry or their inquiry is not satisfactorily addressed, they should then contact TRUSTe at www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as a liaison with us to resolve your concerns.
Empirical.com believes that your personal information deserves protection. You can visit www.empirical.com without registering or providing any personal information. You will only need to register if you wish to contact us regarding our product and service offerings, or if you are participating in one of our contests or online promotions. The personal information requested is necessary for us to understand your needs and respond to them promptly, or to legally enter you into one of our contests or promotions. If you want to change or modify information previously provided please send email to 
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What does Empirical.com use your personal information for?
Empirical.com asks for your name, address, email address, and other personal information when you request information on our products and/or services, and when entering one of our contests or promotions. This information is used to process your requests, legally enter you into a contest or promotion, and to allow us to communicate with you. The information also enables Empirical.com to customize products or services to better meet your preferences and to offer you products and services from Empirical.com and other sources that may be of interest to you.
We may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code).
Empirical.com may also use personal account information and data collected through your personal identification to generate statistics and aggregate reports for internal use and for sharing with affiliates, subsidiaries, licensees, successors and advertisers. These statistics and aggregate reports will not contain any information that could identify you personally.
Does Empirical.com use "Cookies"?
Depending on how you have configured your browser, when you provide personal information at Empirical.com or enter one of our contests or promotions, a small file, known as a 'cookie', is stored on your computer. The cookie is used to: 1) save your position in a contest or online promotion , or 2) personalize your experience by alerting you to features and information that may be of interest to you. These cookies are not tied to your personal information.
What Type Of Information does Empirical.com automatically log?
Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
Does Empirical.com share the personal information it receives?
Empirical.com is not in the business of selling customer information to others. Personal information profiles are not sold or rented. Empirical.com reserves the right to co-operate with local, provincial and national officials in any investigation requiring the release of personal information collected on www.empirical.com.
Security – How does Empirical.com protect your personal information?
Empirical.com is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, that is located in controlled facilities.
Notification of Changes
If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If, however, we are going to use users' personally identifiable information in a manner different from that stated at the time of collection we will notify users by posting a notice on our Web site for 30 days and directly via Email.
If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at , or you may contact us at 416-534-5582 or send mail to 219 Dufferin St., Suite 4B, Toronto, Ontario, M6K 3J1, Canada to opt-out.
Contacting us Regarding Privacy
Should you have any concerns regarding privacy on our site or should you wish to have your personal information modified or deleted, please send a detailed description to or by telephone 416-534-5582 or to 219 Dufferin St., Suite 4B, Toronto, Ontario, M6K 3J1, Canada. Once identification of the requester has been verified, requested changes will be implemented promptly and confirmation that the requested changes have been completed will be provided to the requester once completed.
Empirical Systems are PIPEDA-Ready
Personal Information Protection and Electronic Documents Act (PIPEDA)
Empirical's OxM Toolkit is PIPEDA-Ready. It has been re-engineered to help clients comply with the new Personal Information Protection and Electronic Documents Act (PIPEDA) which takes effect January 1, 2004. PIPEDA lays down the ground rules for how organizations may collect, use or disclose information about individuals in the course of commercial activities.
Formal Acknowledgement
With the advent of PIPEDA, Empirical felt it important to formally acknowledge that in providing ASP software tools for our clients that involve the collection and storage of personal information, we will;
- protect such personal information while residing on our servers, applying security standards and procedures consistent with industry standards applicable to the specific nature and sensitivity of information. We will additionally adhere to any reasonable specific security directives provided to us on a case by case basis;
- limit access to all such personal information to those of our employees and contractors who have a need for such access in order to perform their work; and
- comply with all applicable legal requirements with respect to such personal information including without restriction PIPEDA.
Contact information:
Last Updated
March 1st, 2007
